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Welcome
to the Astralwerks.com Help Center. We've tried not to be too over
the top, but you will need a few tools to get the full experience.
If you can't find your answer here, contact astralwerks@astralwerks.net
and please tell us what kind of computer and browser you are using
and your specific problem.
We also recommend you try the following pages for possible answers:
Astralwerks
FAQ : frequently asked questions
Contact
Astralwerks : response for, post office and demo submissions
Astralwerks.com
credits : credits and copyright info
Astralwerks.com
privacy statement : we care about your privacy
System requirements
Netscape Navigator 3.0 (or later) or Microsoft Internet Explorer
4.0 (or later). You should enable JavaScript in your browser Security
Preferences options.
Download
Netscape Navigator
Download
Microsoft Internet Explorer
AOL
Users
For an improved web experience AOL 4.0 (and above) users can automatically
upgrade their browser to Microsoft's Internet Explorer at AOL keyword
"browser." Windows AOL users can also use Netscape's Navigator as
their web browser, for information see AOL keyword "netscape." Please
note, the default AOL Internet Explorer browser does not support
JavaScript pull down menus. AOL users are advised to use a full
version of Netscape Navigator or Microsoft Internet Explorer to
view Astralwerks.com.
Using Real Audio and Real Video
All of the audio and video at Highfidelity is in streaming RealMedia.
You will need at least a 28.8 modem and the RealPlayer from Real.com.
Please bear in mind the volume of traffic on your ISP or network
connection will affect your reception. If you are experiencing frequent
buffering or stuttering, you might want to try again later. Also
remember there's an extremely thin line connecting us, and it can
become clogged with data. So, you may need to decide between listening
to Highfidelity or downloading a new game. All of our real audio
and video is streaming only - no downloads. We highly recommend
you use the latest RealPlayer to listen and watch.
Download
the RealPlayer
Quicktime
Astralwerks.com also uses Quicktime to deliver some of the videos.
You will need to have the latest Quicktime software to view these
videos.
Download
Quicktime
Flash
With the launch of Astralwerks 6.0, we've gotten even flashier.
Every effort has been made to make the experience seamless for every
user. If you don't have Flash 6 installed, you should still be able
to browse Astralwerks.com - just minus the flashy stuff. We recommend
you get the latest Flash player to get the full Astralwerks experience.
Download
the Flash plugin
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